STARDUST is committed to protecting your online privacy and takes the management of any personal identifiable information very seriously.
When you use our website we may collect the personal information that you provide. This information may consist of:
Name, address, phone number, delivery address, email address, credit card details and details of the items you've ordered.
We use this information in a number of ways:
To ensure the smooth processing & delivery of your order, or to contact you if there is a problem with your order.
To allow us to make any subsequent visits you may make to our website as easy as possible, meaning you don't have to resubmit certain information each time you shop with us.
To occasionally contact you should we have any offers or information related to the goods you purchased with us previously.
Web Security / Where We Store Your Personal Data
Our company is hosted on the Wix.com platform. Wix.com provides us with the online platform that allows us to sell our products and services to you. Your data may be stored through Wix.com’s data storage, databases and the general Wix.com applications. They store your data on secure servers behind a firewall.
All direct payment gateways offered by Wix.com and used by our company adhere to the standards set by PCI-DSS as managed by the PCI Security Standards Council, which is a joint effort of brands like Visa, MasterCard, American Express and Discover. PCI-DSS requirements help ensure the secure handling of credit card information by our store and its service providers.
Stardust may provide on its website email addresses to which visitors can send us questions or comments, or which visitors can use to request customer support. In the process of receiving and responding to such requests, we may collect personal information about you, such as your email address or any other personal data contained in the body of your email message. By allowing you to send us these requests, we are not attempting to solicit personal information from you. We only use the information for the purpose of responding to your questions and/or comments or to provide customer support. In some cases, copies of your requests or messages may be kept on file for our records.
Stardust may provide on its website online booking facilities to which visitors can send us questions or comments, or which visitors can use to use to book fitting appointments. In the process of receiving and responding to such requests, we may collect personal information about you, such as your email address or any other personal data contained in the body of your booking message. By allowing you to send us these requests, we are not attempting to solicit personal information from you. We only use the information for the purpose of responding to your questions and/or comments or to provide customer support. In some cases, copies of your requests or messages may be kept on file for our records.
Our customer's privacy is of the utmost importance to us and we will never release your details to third party organisations for the purpose of marketing or communications. Stardust operates a positive OPT IN option for anyone choosing to receive marketing information from us. You have the option to OPT OUT of email communication by clicking on the unsubscribe link in any of our marketing emails. We do not sell personal information to anyone.
Withdrawing Your Consent
If you don’t want us to process your data anymore, please contact us at or send us mail to: Stardust, 44 Tamworth Street, Lichfield WS13 6JJ. We will delete the personal data associated with your account within a reasonable period, other than personal data which we have a need to retain for our internal business records (for example, data related to purchasing history).
You have the right to access the information which Stardust holds about you and your right of access can be exercised in accordance with the Act.
You may contact us to amend or update your details at any time by calling a member of our team on 01543 415014 or email or in writing to: Stardust, 44 Tamworth Street, Lichfield WS13 6JJ. We reserve the right to ask you to prove that you have authentic rights to access/amend this data prior to making any changes.